Returns and complaints

RETURNS

Within 14 days of purchasing the product, inform us of your wish to withdraw from the contract – by sending us an email to [email protected]. Then, within the next 14 days, you must return the order, along with the completed withdrawal form and proof of purchase.

DOWNLOADABLE FORM

The package should be sent to the following address:
ul. Mickiewicza 37/58
01-625 Warsaw

COMPLAINTS

Complaints should be submitted via email, sending a message along with a completed complaint form to:

[email protected]

DOWNLOADABLE FORM

The complaint will be considered within 14 days from the date of confirmation of receipt of the application.