RETURNS
Within 14 days of purchasing the product, inform us of your wish to withdraw from the contract – by sending us an email to balansis@balansis.pl. Then, within the next 14 days, you must return the order, along with the completed withdrawal form and proof of purchase.
The package should be sent to the following address:
ul. Mickiewicza 37/58
01-625 Warsaw
COMPLAINTS
Complaints should be submitted via email, sending a message along with a completed complaint form to:
The complaint will be considered within 14 days from the date of confirmation of receipt of the application.
